We are here to answer any questions you might be wondering about. Don't see the answer to your question here? Reach out to us here.
The official provider of ticket transactions for Chris, Mrs. is Ticketmaster. Tickets can be purchased online here. You may also purchase tickets in person at the TO Live Box Office. See their information to find box office hours of operation. You can call them at 416-366-7723 or 1-800-708-6754 to book over the phone.
The official provider of ticket transactions for Chris, Mrs. is Ticketmaster. Tickets can be purchased online here. You may also purchase tickets in person at the TO Live Box Office. See their information to find box office hours of operation. You can call them at 416-366-7723 or 1-800-708-6754 to book over the phone.
Yes, on Ticketmaster the “big blue number” is the number inclusive of taxes, and fees except for the order service charge which is a per order charge of $4.75.
Yes! We are currently offering a Family 4+ Pack of tickets for 15% off the face value ticket price. For Groups 8+ we are offering discounts of 20%. To book, please contact our group ticketing partner here.
We unfortunately cannot offer any refunds either before or after seeing the show. If you end up needing to change the date of your show, we are happy to exchange it for an alternate date.
Yes! Tickets can be exchanged for a different date in the same seating tier.
We will be offering discounts on single tickets through lotteries, rush tickets and sales promotions. The best way to stay informed of when we are offering this is to be subscribed to our mailing list. Groups of 4-7 can purchase a “Family Pack” for 15% off, and groups 8+ are eligible to receive 20% off.
You can learn more about our rush policies here.
Previews are a set of public performances which happen before a shot officially opens. The purpose of previews is to allow the creative company and crew to identify opportunities for improvement that were not found during rehearsals and to make adjustments before critics are invited to attend.
We will be announcing the cast this fall. Sign up for our mailing list to be the first to find out when we announce!
Chris, Mrs. is appropriate for all ages! It is a family friendly show. Given its length (2 hours and 10 minutes) we recommend that kids 8+ come to the show.
Yes! We will be handing out physical programs on the date of your performance that we ask you return at the end of your performance to keep our production as eco-friendly as possible. We will also have a digital program available which will be accessible at a later date.
Bars and concessions will be open at the Winter Garden Theatre. Food and beverage may be consumed in the lobby. Outside food and drinks are not permitted in the theatre.
Yes! We’re committed to giving people with access needs the same opportunity to attend events at our venues while using the same services, in the same place, and in a similar way as other customers. For accessible bookings and support by phone or email, contact the TO Live Box Office team at 416-366-7723 | 1-800-708-6754 | boxoffice@tolive.com.
Yes, if you require these please contact Lori MacLean, the Front of House Manager of the Elgin & Winter Garden Theatre Centre. Her email is lori.macLean@heritagetrust.on.ca.
The Elgin and Winter Garden theatre Centre is a mask-friendly venue. While face coverings are not currently required in accordance with the latest public health regulations, Boldly Productions supports a patron's option to wear a mask.
We would ask out of the safety of our patrons that you please exchange your ticket for an alternate date.
We are committed to honoring all performances on our calendar. All performances are expected to run despite weather and possible traffic delays.
You can do so by signing up for our mailing list here.
We're excited to have you here for a memorable experience. Finding convenient parking is essential to ensure a smooth visit. Here's are a few parking options to help you arrive at the theatre on time safely, and conveniently.
Parking Options
Yonge Richmond Centre Parking
Impark - Victoria Street Lot
Travel by GO train or bus to Union Station, then take TTC to Queen Station to get to the Elgin and Winter Garden Theatre Centre. If you are travelling on the weekend, make sure to take advantage of the GO Weekend Pass starting at $10, and if you are travelling on a weekday, gather your family or friends for the GO Weekday Group Pass.
Plan your trip now!
Chris, Mrs. is being presented by Boldly Productions, a new Canadian commercial theatre production company founded by the writers of Chris, Mrs.; Matthew Stodolak and Katie Kerr.
We suggest that you arrive at least thirty (30) minutes prior to the show. Given the show takes place Downtown Toronto and the possibility for inclement weather we recommend that patrons give themselves plenty of time for travel.
All performances begin promptly as scheduled, and there are no refunds for latecomers. Latecomers will be admitted only at a suitable break in the performance, and seating location will be at the discretion of the management. If you are late, it may not be possible to seat you until the intermission; if the production has no intermission, you may not be admitted at all. Latecomers may watch the show on monitors located in the lounge.
Chris, Mrs. will be 2 hours and 30 minutes including a 20 minute intermission.
Yes! There will be a coat check service available for all performances. Please ensure you arrive at the theatre with ample time to ensure you can check-in prior to your performance.
A group order is a purchase of a minimum of 8 tickets for a single performance.
Groups can be purchased through our group ticket partner THE Group Tix Company via email at tickets@thegrouptixcompany.com.
We have a number of groups joining us by motor coach and school bus. The CIty of Toronto has identified parking spaces approved for use by buses in the downtown core. You can view a map of the available spaces here.
Buses may legally “stop” to pick-up or drop-off passengers in any area where a “No Parking” or “No Standing” regulation is posted.